Company: Kineya Mugimaru

Salary: Competitive

This is an exciting opportunity to join Kineya UK as a supervisor. Your role will be to guarantee that guests enjoy a flawless dining and takeaway experience, while working with a front of house team and back of house team.

Responsibilities:

• Team Leadership: Lead and motivate a team of FOH and BOH staff, ensuring that all team members are working cohesively to deliver outstanding service.
• Operational Checks: Perform daily temperature checks, opening and closing checks, and health and safety checks to ensure compliance with all relevant regulations and standards.
• Stock Control: Monitor and control stock levels, ensuring that all inventory is accounted for and that the restaurant is adequately supplied at all times.
• Collaboration: Work closely with managers to meet the operational demands of the business, providing feedback and implementing improvements as necessary.
• Smooth Operation: Coordinate between FOH and BOH teams to ensure seamless service, addressing any issues that arise promptly and effectively.

Requirements:

• Excellent interpersonal skills and the ability to make guests feel welcome and well cared for.
• The ability to work closely with other team members during a shift.
• Addressing guest complaints efficiently and effectively to ensure overall customer satisfaction.
• Being able to multi-task and juggle competing priorities throughout a shift.
• Detailed knowledge of a specific food or beverage function related to the role, for example Japanese cuisine.
• Understanding of how hospitality venues run on a day-to-day basis including staff rostering, opening and closing routines, and cleaning protocols.
• Knowledge and application of industry software and systems including taking delivery orders and settle payments.
• Proven experience in a supervisory or leadership role within the hospitality industry.
• Strong understanding of health and safety regulations and procedures.
• Excellent communication and organisational skills.
• Ability to work well under pressure and in a fast-paced environment.
• Flexible availability, including evenings and weekends.